You can contact the Insurance Brokers Code Compliance Committee in the following ways.


Email [email protected]

Media enquiries

Email [email protected]


1800 931 678 (free call within Australia)


PO Box 14240
VIC 8001

We can provide a free interpreter for you if English is not your first language.

You can report a concern by:

  • email to [email protected] or
  • call 1800 931 678 (ask to speak with our Code Investigation Manager)

By contacting the Committee, you agree to the Committee capturing any information as provided by you. All information provided to the Committee is handled and protected in accordance with our Privacy Statement. In this regard you understand that the information you provide as well as any other information including any documents and other material relevant to your claim of breach by the named insurance broker, will be shared between the named insurance broker and the Committee for consideration and investigation of your claim. For more information about how the Committee collects, uses and stores your personal information please see the Committee’s Privacy Statement.

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