Inquiry Reports
The IBCCC’s reports present outcomes of its monitoring activities
Most Recent Inquiry Report
April 2022 – Broking resilience: Lessons from 2019-20Previous Inquiry Reports
November 2021 – Culture is KeyJune 2021 – Premium FundingDecember 2020 – Sale of Add-On General Insurance ProductsOctober 2019 – Improving Complaints Handling TimeframesNovember 2018 – Improving how Insurance Brokers Handle ComplaintsAugust 2018 – Professionalism and Competency in the Insurance Broking IndustryFebruary 2017 – Internal Dispute Resolution ProcessMarch 2015 – Promoting the Code and providing dispute resolution informationDecember 2014 – Compliance with Standard 8 of the 2014 Insurance Brokers Code of PracticeJune 2012 – Insurance Brokers Code of Practice – Visibility and Access Inquiry Report